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Returns & Exchanges
We want you to stay cozy and satisfied; if your Heat Holders products aren't the perfect fit, you can return unworn items in their original packaging within 30 days of purchase.
1
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
2
Print Your Label
Once your request is approved, download and print the pre-paid shipping label provided via email.
3
Pack Your Items
Securely place the items in their original packaging and attach the return shipping label to the outside of the parcel.
4
Receive Your Refund
Drop the package at any authorized carrier location; your refund will be processed within 7-10 business days of arrival at our warehouse.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing